Reputation Management

Over 90% of consumers read online reviews before visiting a business and over 88% trust online reviews as much as a personal recommendation. You need to understand where your reviews are coming from, respond appropriately, and drive engagement to position yourself as a credible business.

FULL-SERVICE REPUTATION MANAGEMENT

This package allows you access to our Reputation Management software. Our team will respond to all reviews for your business (pre-approval is optional) as well as monitor listings and mentions. After we complete the setup with your business, we will be available to provide ongoing support or assistance as needed. We will provide you with a support Ticket system as well as live chat options during business hours for help. As part of this member-ship, you will receive full access to review monitoring as well as listing builder.

  • Personalized review responses and monitoring of mentions as well as¬†listings review monitoring on Google, Yelp, Facebook and more.
  • Listing distribution to improve presence on 350+ websites.
  • Advanced reporting and built-in review generation to encourage more guest feedback.
  • Ongoing monitoring of the online conversation about your business.
  • Customer service that is available to help ensure your business succeeds.

SELF-SERVICE REPUTATION DASHBOARD

This package allows you access to our Reputation Management software. After we complete the setup with your business, we will be available to provide ongoing support or assistance as needed. We will provide you with a support ticket system as well as live chat options during business hours for help. As part of this membership, you will receive full access to review monitoring as well as listing builder.

  • Review monitoring on Google, Yelp, Facebook and more.
  • Listing distribution to improve presence on 350+ websites.
  • Built-in review generation to encourage more guest feedback.
  • Ongoing monitoring of the online conversation about your business.
  • Customer service that is available to help ensure your business succeeds.

SOCIAL MEDIA MODULE

Customize and schedule posts across all social platforms from a single location.

SMS TEXT REVIEW REQUESTS

Prefer to solicit reviews via text message direct to your customers? Add SMS texting to your plan. Includes up to 200 texts per month.

%

of consumers read online reviews before visiting a business.

%

of consumers trust online reviews as much as a personal recommendation.

Contact Us to Set Up a Digital Consultation

Our digital team at Triple-Nine Digital can help with online advertising, digital marketing services like social media management, SEO and more.  Contact us to set up an appointment at your location.